Premium Rate Services Unzipped- All You Need To Know
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by: DavidSmythe
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This article provides the details of premium rate services. Also included are the types of service, and control, use, and cost aspects.
Known as PRS, premium rate services are premium telephone services, which offer information, news, and entertainment. This service is charged to your phone bill at the end of each day. You can access this service in a number of ways, such as through your land-line phone, a fax machine, a personal computer, or even your mobile phone. Rates are normally higher than a regular number. That is the reason it is called a premium service.
As previously mentioned, charges are billed to your phone bill. The revenue generated is shared between the communications provider and the provider of the content. Businesses use premium rate services as a medium for a wide range of revenue generating activities. The most common uses of premium services are technical helpdesk, various competitions, phone chats, and information and directory enquiry services. Another important user-group of this service is voters who use this service to voice their opinions or caste their votes.
These services are provided on '09' dialing code. However for the mobile services the option is a bit different. They come as four or five-digit access codes and followed by an alphabetic key word. (Example, 87654 ABCDEF)
Premium rate services can be pre-recorded programs or live services, depending on the content of the product or service. The ICTIS (the Independent Committee for the Supervision of Standards of Telephone Information Services) regulates all the premium rate services, including 'adult' services.
This service can be an important part of the Customer Relationship management of a company, which can use these services to provide a quick response time to customer queries. The result will be a happy group of customers who theoretically will give them more business. Response time is almost instantaneous, plus it is a great marketing strategy. The premium rate service is the best option if the company wants customers to pay for the services. In addition, the tariff is flexible and can be tailored to the individual company or service provider.
The cost of these services varies widely, ranging from as little as a few cents per minute to more than a dollar. If calls are made from mobile phones, cable networks, or from public payphones, costs are much greater than the advertised rates. Call with your phone service provider for prices.
The telephone company can also help you to identify illegal phone calls and assist help you in getting compensation. Contact your telephone company to find about out their 'premium rate call barring' service. If you use this service, no one can make illegal calls from your phone and you can avoid having to pay any big phone bills.
Premium rate services can be a boon or bane, depending on how the service is being used.
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